FAQs

General Services

What services do you provide?
We handle full revenue cycle management, including claim submission, payment posting, denial management, patient statements, and reporting.

Do you only work with mental health providers?
We specialize in mental health billing but also work with other specialties.

Do you provide credentialing services?
Yes, we help providers get credentialed with insurance payers.

Pricing & Payments

How do you charge for your services?
We charge a percentage of what your practice earns from billing each month.

Do you have a minimum fee?
Yes, for providers with very low volume, we offer a fair minimum fee option.

Are there setup costs?
No. We don’t charge startup fees—you only pay based on your actual collections.

Process & Support

How quickly do you submit claims?
Claims are usually submitted within 24–48 hours of receiving documentation.

Do you help with denied or rejected claims?
Absolutely—we handle all claim re-submissions and follow-ups with insurance companies.

Compliance & Security

Is my data secure?
Yes. We are HIPAA-compliant and use secure, encrypted systems to protect patient information.

Do you sign Business Associate Agreements (BAAs)?
Yes, we provide a signed BAA to every client to ensure compliance.

Getting Started

How do I start working with Rose Revenue Cycle Management?
Simply contact us through our website, and we’ll schedule a free consultation to discuss your needs.

Do you offer contracts or month-to-month services?
We typically work on contracts but offer flexible terms to fit your practice.